Your Emmy London shoes and accessories are meticulously handcrafted using the highest quality materials. Every pair is the result of careful craftsmanship from our skilled shoemakers in Porto, Portugal. From the fine nap of our kid suede to the delicate embroidery, attention to detail is essential in everything we do. Caring for your shoes is surprisingly simple, on this page Emmy has shared her expert knowledge and care recommendations for keeping your shoes and accessories in the best possible condition.

Before Wearing

Before wearing your shoes for the first time please don't forget to remove the protective sticker on the sole. To do this simply turn your shoe over and peel the protective transparent sheet off (as shown).

Suede Shoes & Accessories

Our sublime suede shoes are made using the finest Italian kid suede, tanned in traditional methods to bring out the very best colours while retaining the soft flexibility of suede. Due to the high quality, the suede has a very fine nap, so please be gentle when cleaning.

To maintain the quality of the suede, use a wolly cleaning block that works similarly to a rubber to remove marks (as shown). We sell these at the Emmy boutique, or you can purchase them here

Where possible (especially with our lighter suede shoes) try to avoid wet conditions. You can protect your shoes with a suede spray but please read the instructions before using. We do not protect our shoes with spray as once sprayed your shoes cannot be dyed.

Leather Shoes & Accessories

We use the finest Italian leather, it’s incredibly soft and supple, and this ensures it has the same sublime comfort of our suede shoe styles.

Made using calf skins tanned in a traditional tannery and brushed with wax to bring out the gorgeous glossy shine. To help maintain your leather item, clean your shoes or clutch bag delicately with a damp cloth. Whilst cleaning surface marks Emmy recommends a neutral polish to avoid colour mismatches. Please keep away from heat.

Leather is vunerable to wear over time so pleast take precautions to avoid walking and standing on surfaces that can damage leather covered heels.

Satin Shoes & Accessories

Our luxurious satin shoes can be cleaned with a soft, slightly damp cloth and left to dry. Protect the silk satin from water and humidity and avoid heat. When you have finished wearing your shoes, it’s best to pop them into a protective Emmy London dust bag.

Metallic Leather

We use metallic leather mainly for the straps on our bridal shoes; a metallic laminate is applied to the skins to create a shiny, metal-like finish. This material is delicate and therefore care should be taken when fastening and adjusting the buckles on the straps. To keep your metallic leather in tip-top condition, clean it delicately with a slightly damp cloth and keep it away from heat.

The metallic finish can wear over time but can be restored by reputable shoe repairers.

Embellished Shoes & Accessories

The embellishments on Emmy London shoes and accessories are handmade and delicate, our embellished shoes are designed to be worn for special occasions, not every day. We use a variety of dazzling beads, shells, mirror glass, sequins and crystals to create our trims. Each detail is hand beaded by exceptionally talented craftsmen and women. With hand beading, each embellishment is unique and created with care and the utmost attention to detail. 

If after a night of dancing you have a few missing beads or crystals we do offer a repair service, please see below for more details.

Repair & Advice

We hope you love wearing your Emmy London shoes and accessories.

The Emmy London design studio based in London offers a cleaning service, please email us with photographs and we will be able to provide a quote: boutique@emmylondon.com

For shoe repairs we recommend that you use Classic Shoe Repairs who also offer a long-distance service via post.

If you would like to dye your suede shoes we reccommend Hoxton Shoe Repairs.

Hand Crafted

Made by hand, one by one in our own workshop.

Timeless

Classic silhouettes with modern styling and intricate details.

Comfort

Designed with equal emphasis on beauty & comfort.