Before Wearing

Before wearing your shoes for the first time please don't forget to remove the protective sticker on the sole. To do this simply turn your shoe over and peel the protective transparent sheet off (see adjacent video).

Suede Shoes & Accessories

Our sublime suede shoes are made using the finest Italian kid suede, tanned in traditional methods to bring out the very best colours while retaining the soft flexibility of suede. Due to the high quality, the suede has a very fine nap, so please be extra gentle when cleaning.

To maintain the quality of the suede, use a wolly cleaning block that works similarly to a rubber to remove marks (see adjacent video). We sell these at the Emmy boutique, or you can purchase them here. 

Where possible (especially with our lighter suede shoes) try to avoid wet conditions. You can protect your shoes with a suede spray but please read the instructions fully before using. We do not protect our shoes with spray as once sprayed your shoes cannot be dyed.

Leather Shoes & Accessories

We use the finest Italian leather, it’s incredibly soft and supple, and this ensures it has the same sublime comfort of our suede shoe styles.

Made using calf skins tanned in a traditional tannery and brushed with wax to bring out the gorgeous glossy shine. To help maintain your leather item, clean your shoes or clutch bag delicately with a damp cloth, Emmy recommends a neutral polish to avoid colour mismatches and keep away from heat.

Leather is vunerable to wear over time so pleast take precautions to avoid walking and standing on surfaces that can damage leather covered heels.

Satin Shoes & Accessories

Our luxurious satin shoes can be cleaned with a soft, slightly damp cloth and left to dry. Protect the silk satin from water and humidity and avoid heat. When you have finished wearing your shoes, it’s best to pop them into a protective Emmy London dust bag.

Metallic Leather

We use metallic leather mainly for the straps on our bridal shoes; a metallic laminate is applied to the skins to create a shiny, metal-like finish. This material is delicate and therefore care should be taken when fastening and adjusting the buckles on the straps. To keep your metallic leather in tip-top condition, clean it delicately with a slightly damp cloth and keep it away from heat.

Embellished Shoes & Accessories

The embellishments on Emmy London shoes and accessories are handmade and very delicate, our embellished shoes are designed to be worn for special occasions, not every day. We use a variety of dazzling beads, shells, mirror glass, sequins and crystals to create our trims. Each detail is hand beaded by exceptionally talented craftsmen and women. With hand beading, each embellishment is unique and created with care and the utmost attention to detail. 

If after a night of dancing you have a few missing beads or crystals we do offer a repair service, please see below for more details.