DELIVERY & TAXES

  • We offer free shipping on UK orders.
  • If your order is in stock we will ship it within 2 business days. 
  • We ship internationally, click Timeline & Costs to find out more. 
  • We accept returns, please let us know within 14 days of your purchase if you would like to return your order. Made-to-order products are non-refundable.  

PRE-ORDER PRODUCTS

  • Pre-Order products can take up to 4 weeks to be shipped.
  • We will ship your order as soon as the item is back in-stock and notify you via email. 

MADE-TO-ORDER PRODUCTS

  • All Made-To-Order have an estimated delivery time of 8 weeks. We will dispatch your order as soon as it is ready.
  • Made-To-Order products are non-refundable. 

GIFT CARDS

Gift cards are delivered by email and contain instructions to redeem them at checkout. 

DUTIES & TAXES

UNITED KINGDOM		  

The VAT is included in our prices.
EUROPEAN UNION
The VAT is included, you will not be charged any extra taxes.
USA & CANADA

Prices are exclusive of all taxes and duties. Please pre-pay at the checkout or on delivery of your order.

REST OF WORLD

Prices are exclusive of all taxes and duties. Please pre-pay at the checkout or on delivery of your order.

For more information please visit our Delivery & Returns page or email onlineboutique@emmylondon.com.