Your Emmy London shoes and accessories are meticulously handcrafted using the highest quality materials. Every pair is the result of careful craftsmanship by our skilled shoemakers in Porto, Portugal. From the fine nap of our kid suede to the delicate embroidery, attention to detail is essential in everything we do. Caring for your shoes is surprisingly simple; on this page, Emmy has shared her expert knowledge and care recommendations to help you keep your shoes and accessories in the best possible condition.

Before Wearing

Before wearing your shoes for the first time, please don't forget to remove the protective sticker on the sole. To do this, simply turn your shoe over and peel off the protective transparent sheet.
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Suede Shoes & Accessories

Our sublime suede shoes are made using the finest Italian kid suede, tanned in traditional methods to bring out the very best colours while retaining the soft flexibility of suede. Due to the high quality, the suede has a very fine nap, so please be extra gentle when cleaning.

To maintain the quality of the suede, use a wolly cleaning block that works similarly to a rubber to remove marks (see adjacent video). We sell these at the Emmy boutique, or you can purchase them here.

Where possible (especially with our lighter suede shoes) try to avoid wet conditions. You can protect your shoes with a suede spray but please read the instructions fully before using. We do not protect our shoes with spray as once sprayed your shoes cannot be dyed.

Leather shoes & accessories

We use the finest Italian leather, which is incredibly soft and supple, ensuring it possesses the same sublime comfort as our suede shoe styles.

Made using calf skins tanned in a traditional tannery and brushed with wax to bring out the gorgeous glossy shine. To help maintain your leather item, delicately clean your shoes or clutch bag with a damp cloth. Emmy recommends using a neutral polish to avoid colour mismatches and keeping them away from heat.

Leather is vulnerable to wear over time, so please take precautions to avoid walking and standing on surfaces that can damage leather-covered heels.
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Metallic Leather

We use metallic leather primarily for the straps on our bridal shoes; a metallic laminate is applied to the skins to create a shiny, metal-like finish. Given the delicate nature of this material, care should be taken when fastening and adjusting the buckles on the straps. To keep your metallic leather in tip-top condition, clean it delicately with a slightly damp cloth and ensure it is kept away from heat.

Embellished Shoes & Accessories

The embellishments on Emmy London shoes and accessories are handmade and delicate, designed for special occasions rather than everyday wear. We use dazzling beads, shells, mirror glass, sequins, and crystals to create our trims. Each detail is hand-beaded by exceptionally talented craftsmen and women. With hand-beading, each embellishment is unique and created with care and meticulous attention to detail.

If, after a night of dancing, you find a few missing beads or crystals, we offer a repair service. Please see below for more details.
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Satin Shoes & Accessories

Our luxurious satin shoes can be cleaned with a soft, slightly damp cloth and then left to dry. Protect the silk satin from water and humidity, and avoid exposure to heat. When you're done wearing your shoes, it's best to store them in a protective Emmy London dust bag.

Repair & Advice

We hope you enjoy wearing your Emmy London shoes and accessories. The Emmy London design studio, based in London, offers a cleaning service. Please email us with photographs, and we will provide a quote.For shoe repairs, we recommend using your local cobbler. If you are considering dyeing your suede shoes, we suggest sending them to Hoxton Shoe Repairs.