Your Emmy London shoes and accessories are meticulously handcrafted using the highest quality materials. Every pair of Emmy London shoes is the result of careful craftsmanship from our skilled shoemakers in Porto, Portugal. From the fine nap of our kid suede to the delicate embroidery, attention to detail is essential in everything we do. Caring for your Emmy London shoes is surprisingly simple, on this page Emmy has shared her expert knowledge and care recommendations for keeping your Emmy London shoes and accessories in the best possible condition.

Suede Shoes & Accessories

Our sublime suede shoes are made using the finest Italian kid suede, tanned in traditional methods to bring out the very best colours while retaining the soft flexibility of suede. Due to the high quality, the suede has a very fine nap, so please be extra gentle when cleaning.

To maintain the quality of the suede, use a suede cleaning block that works similarly to a rubber to remove marks. We sell these at the Emmy boutique, or you can purchase them from any good cobblers. 

Where possible (especially with our lighter suede shoes) try to avoid wet conditions. You can protect your shoes with a suede spray but please read the instructions fully before using - just remember that once sprayed your shoes cannot be dyed.

Leather Shoes & Accessories

We use the finest Italian leather, it’s incredibly soft and supple, and this ensures it has the same sublime comfort of our suede shoe styles.

Made using calf skins tanned in a traditional tannery and brushed with wax to bring out the gorgeous glossy shine. To help maintain your leather item, clean your shoes or clutch bag delicately with a damp cloth, Emmy recommends a neutral polish to avoid colour mismatches and keep away from heat.

Satin Shoes & Accessories

Our luxurious satin shoes can be cleaned with a soft, slightly damp cloth and left to dry. Protect the silk satin from water and humidity and avoid heat. When you have finished wearing your shoes, it’s best to pop them into a protective Emmy London dust bag.

Metallic Leather

We use metallic leather mainly for the straps on our bridal shoes; a metallic laminate is applied to the skins to create a shiny, metal-like finish. This material is delicate and therefore care should be taken when fastening and adjusting the buckles on the straps. To keep your metallic leather in tip-top condition, clean it delicately with a slightly damp cloth and keep it away from heat.

Embellished Shoes & Accessories

The embellishments on Emmy London shoes and accessories are handmade and very delicate, our embellished shoes are designed to be worn for special occasions, not every day. We use a variety of dazzling beads, shells, mirror glass, sequins and crystals to create our trims. Each detail is hand beaded by exceptionally talented craftsmen and women. With hand beading, each embellishment is unique and created with care and the utmost attention to detail. 

If after a night of dancing you have a few missing beads or crystals we do offer a repair service, please see below for more details.

Repair & Advice

We hope you love wearing your Emmy London shoes and accessories.

If you need some advice about care and repairs, our dedicated team are here to help.

The Emmy London design studio based in London offers a repairs and cleaning service, for information and prices, please use the live chat in the corner of your screen.

Need help choosing the best style or material for your special event? We recommend booking a virtual appointment with one of our stylists.

Hand Crafted

Made by hand, one by one in our own workshop.

Timeless

Classic silhouettes with modern styling and intricate details.

Comfort

Designed with equal emphasis on beauty & comfort.