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The Bespoke Process

The Bespoke Service offers you the opportunity to take one of our designs and recreate it, so it's perfect for you.

Most of our Bespoke appointments take place in our London boutique, but if this is inconvenient don't worry we also offer Virtual Appointments so you can create your bespoke shoes and accessories from the comfort of your home.

Creating your dream shoes and accessories is easy, discover the simple steps below and start your bespoke journey with us.


"It is a very special experience working with Emmy."

How does the Bespoke Service work?

You can customise any Emmy London design and discuss options with one of our stylists. Our skilled team will suggest a range of styles for you to try, to find the right shape and heel height, and explain the options for customising each one. Once you have discovered your perfect shoe shape, we will then look at a range of suedes, leathers, and silk satins in a selection of beautiful colours to find the best combination for you. The final stage is the most fun, complete your design from our range of exquisite embellishment options!

1. Choose The Shape Of Your Shoes

Choose from your favourite toe shape from our pointed, round (almond) and open toe options.

2. Choose Your Heel Shape & Height

Decide which heel is best for you, we offer everything from chic stilettos to block kitten heels and super wearable flats.

3. Choose The Perfect Size

Our size spectrum is vast we offer from a EU 34 / UK 1 / US 4 to EU 44 / UK 11 / US 14 and all the half sizes in between. We can create mixed sized pairs for our clients that have mismatched feet.

4. The Finishing Touch!

Complete your design with the perfect trim or choose a shoe clip that you can attach or remove as you wish!

Once you are happy with your design, we will work on creating your unique order which usually takes around ten weeks for it to be handmade especially for you. However, if you don’t have this long, please let us know, and we will do our best to accommodate you.

Receiving Your Bespoke Shoes & Accessories

When your shoes are ready, we will get in touch to arrange a collection where you try on your finished shoes at our Chelsea boutique, or we can arrange a delivery for you. 

The Bespoke Service starts from £‌595.00.

Please contact us if you would like to go Bespoke! 


Bespoke Inspiration

Unique Bridal Shoes

Create your dream wedding shoes using our Bespoke Service.

Luxury Bespoke Shoes & Clutch Bags

Complete you look, we can create bespoke clutch bags too.

Go Bold & Be Comfortable

Our luxurious suede and leather comes in a variety of shades, you can create show-stopping shoes that are comfortable to wear all day long.

Go Bespoke! Virtually...

You can use our Bespoke Service via Virtual Appointment.